🔁 Refund & Return Policy – Jee Mains Database 2025

Welcome to JeeMainsDatabase.com, your trusted platform for purchasing the JEE Mains Database 2025. We prioritize transparency and customer satisfaction. Before you make a purchase, please carefully read our Refund & Return Policy to understand your rights and responsibilities.

✅ Digital Product Policy

Our product – the JEE Mains Database 2025 – is a digital product. Once the database is delivered via email, download link, or direct access, the delivery is considered final.

Due to the nature of digital goods, we do not accept returns once the product has been accessed or downloaded.

💸 Refund Eligibility

Refunds will only be considered under the following circumstances:

  1. Duplicate Payment: If you have been charged more than once for the same product.

  2. Product Not Received: If you do not receive the product within 24 working hours after successful payment and confirmation.

  3. Corrupted File: If the data file is corrupted and cannot be accessed, and we are unable to provide a working version.

  4. Wrong Product Delivered: If the product delivered does not match the description on our website.

If you meet the above conditions, please email us at support@jeemainsdatabase.com with:

  • Your Order ID

  • Proof of payment

  • Description of the issue

  • Screenshots (if applicable)

Our team will respond within 2–3 business days.

🚫 Non-Refundable Situations

We do not issue refunds under the following circumstances:

  • Change of mind after purchase

  • Lack of technical knowledge to use the database

  • Unsuitability of the data for your specific marketing campaign

  • Incomplete download due to poor internet connection

  • Claims without valid proof of issue

  • Purchase made using stolen or unauthorized payment methods

All sales are final once the database is accessed.

🔁 Replacement Policy

If there is an issue with the file, such as incorrect formatting or a corrupted database, we will replace the file within 48 working hours free of charge. Please contact our support team with full details.

⏳ Refund Processing Time

If your refund is approved, the amount will be credited to your original payment method within 5–7 working days, depending on your bank or payment provider.

📩 Contact for Refunds

Email: support@jeemainsdatabase.com
Alternate Contact: WhatsApp  (Support Hours: 10 AM to 7 PM, Mon–Sat)

⚖️ Legal Note

We reserve the right to decline a refund if we detect suspicious activity, policy violations, or misuse of the database post-purchase.

This Refund Policy is subject to change without prior notice. Customers are advised to review the policy regularly.